![Navigating Challenging Situations with Diplomacy and Tact](https://moodle.lydig.com/moodle/pluginfile.php/2608/course/overviewfiles/acm_16_a02_bs_enus_img.jpg)
Navigating Challenging Situations with Diplomacy and Tact
You'll likely face unpleasant situations or tasks at some point in your career. In this course, you'll learn to navigate difficult work relationships, write diplomatic and tactful e-mails, and handle angry and manipulative coworkers.
![Golf Cart Safety](https://moodle.lydig.com/moodle/pluginfile.php/2235/course/overviewfiles/ehs_hsf_e47_sh_enus_img.jpg)
Golf Cart Safety
Golf carts are used in multiple working environments and operating them safely requires an awareness of the particular risks they present. This course will help the learner to recognize the dangers associated with driving golf carts and it will inform them of some of the basic checks they can perform on a golf cart to ensure that it will continue to operate safely. This course was developed with subject matter support provided by EnSafe Inc., a global professional services company focusing on engineering, environment, health and safety, and information. Please note, the course materials and content were current with the laws and regulations at the time of the last expert review, however, they may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation with respect to compliance with legal statutes or requirements.
![Global Workplace Harassment Prevention for Employees](https://moodle.lydig.com/moodle/pluginfile.php/2233/course/overviewfiles/lch_01_a74_lc_enus_img.jpg)
Global Workplace Harassment Prevention for Employees
As an employee, it is important for you to act respectfully toward all your coworkers, whether they're located in the next office or on the other side of the globe. This course explains the benefits to everyone of supporting a respectful workplace and illustrates basic principles for promoting professional interaction in the workplace. Please note that the course content is for informational purposes only and does not constitute legal advice. Nothing in the course materials shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any jurisdiction’s laws. Transmission of this information is not intended to create, and receipt does not establish, an attorney-client relationship. Users should not act upon this information without seeking professional counsel licensed in their jurisdiction.
![Global Business Ethics](https://moodle.lydig.com/moodle/pluginfile.php/2181/course/overviewfiles/lchr_01_b01_lc_enus_img.jpg)
Global Business Ethics
In today's business environment, companies are under intense scrutiny in the media, by investors, and by customers over the way they operate. People prefer to do business with companies and individuals that share their values, and avoid businesses that they feel are unethical, secretive, or corrupt. Organizations and their employees who hold themselves to high ethical standards often reap the rewards of fair and honest business practices, both financially and in terms of public opinion. In this course, you will learn the traits and benefits of ethical conduct, as well as how to identify unethical behavior, and what to do when you have questions. This course was developed with subject matter support provided by Ince Gordon Dadds LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Ince Gordon Dadds LLP accepts no responsibility for the contents of this course. Any reliance on the contents of this course as legal advice is prohibited and at the user's risk. Transmission of the information is not intended to create, and receipt does not constitute, a solicitor-client relationship. Readers should not act upon this information without seeking independent legal advice.
![Take a Deep Breath and Manage Your Stress](https://moodle.lydig.com/moodle/pluginfile.php/2151/course/overviewfiles/pd_30_a03_bs_enus_img.jpg)
Take a Deep Breath and Manage Your Stress
When you're constantly adding items to your never-ending to-do list, feeling overwhelmed at work and at home, and finding your health and relationships negatively impacted, you are likely experiencing stress. Stress is produced by your own feelings and reactions to certain external events, rather than by the events themselves. But while you may not always be able to control the external events causing your stress, by applying mindfulness techniques, you can control your reactions to them. This course explains the physiological, behavioral, and psychological signs and symptoms of stress and where it can come from. It outlines strategies for maintaining work/life balance and managing stress. It also covers ways to change your responses to stress and make them more positive and how to use relaxation techniques and adopting mindfulness to help you focus.
![Facing Virtual Team Challenges](https://moodle.lydig.com/moodle/pluginfile.php/2100/course/overviewfiles/ald_06_a02_bs_enus_img.jpg)
Facing Virtual Team Challenges
Virtual teams can face the same difficulties as other teams, but also have unique challenges. In this course, you'll learn how to handle challenges facing your team, and how to evaluate your own style.
![Exploring Virtual Collaboration](https://moodle.lydig.com/moodle/pluginfile.php/2098/course/overviewfiles/bs_dgt08_a01_enus_img.jpg)
Exploring Virtual Collaboration
Goodbye e-mail and intranet portals; hello cloud-powered, integrated, collaborative platforms! Digital technology enables colleagues working on a team to connect and work together, no matter how remote their location. Quick, reliable communication enables and facilitates working together as people telecommute from home. In this course, you'll learn the benefits of virtual collaboration when working with others, best practices for its successful implementation, and how to choose the right collaboration technology. You'll also learn how to avoid common mistakes when rolling out virtual collaboration. And you'll explore the key steps for leading and being a part of a virtual team.
![Establishing Effective Virtual Teams](https://moodle.lydig.com/moodle/pluginfile.php/2096/course/overviewfiles/ald_06_a01_bs_enus_img.jpg)
Establishing Effective Virtual Teams
Building and managing teams is enough of a challenge when everyone is in the same location. Collaboration when working on a team that's virtual requires even more commitment. In this course, you'll learn about teamwork and team leadership when working on a virtual team. You'll cover remote management and tactics for communication, assessment, and meetings for virtual teams.
![Contributing as a Virtual Team Member](https://moodle.lydig.com/moodle/pluginfile.php/2056/course/overviewfiles/bs_atm04_a01_enus_img.jpg)
Contributing as a Virtual Team Member
Companies often opt to create virtual teams in place of on-site teams. This allows employees to work from home or remote locations. However, if not managed appropriately, remote working may cause breakdowns in communication, collaboration, and teamwork. In this course, you'll learn how to develop the skills you need to show team leadership and be an effective member of a virtual team. You'll explore personal traits that are useful when working on a team remotely. You'll also learn strategies to stay connected with other team members, and ways to manage your time and overcome the challenges associated with managing teams remotely.
![Housekeeping on the Job](https://moodle.lydig.com/moodle/pluginfile.php/2052/course/overviewfiles/ehs_hsf_a59_sh_enus_img.jpg)
Housekeeping on the Job
All employees should help maintain a safe working environment by following good housekeeping practices on the job. These practices apply to working and walking surfaces; storage, handling, and disposal tasks; fire prevention measures; and incidents with hazardous and infectious materials. This course was developed with subject matter support provided by EnSafe Inc., a global professional services company focusing on engineering, environment, health and safety, and information.
![Mental Health and Covid-19](https://moodle.lydig.com/moodle/pluginfile.php/2036/course/overviewfiles/ehs_hsf_e86_sh_enus_img.jpg)
Mental Health and Covid-19
This course is designed to help learners identify causes and symptoms of stress related to the COVID-19 pandemic, along with methods and resources to cope with stress to retain good mental health.
![Business Strategy for the Post-pandemic Economy](https://moodle.lydig.com/moodle/pluginfile.php/2015/course/overviewfiles/bs_ppd01_a03_enus_img.jpg)
Business Strategy for the Post-pandemic Economy
The COVID-19 pandemic has disrupted life on a global scale, putting lives and businesses in a temporary limbo. But as the world begins to emerge post-pandemic, businesses will play no small part in determining the new normalcy that will shape our lives. In order to meet this responsibility, business leaders must begin to plan new business strategies and operations that will allow their companies to adapt their business models to the new normal. In this course, you'll examine topics related to adjusting operational strategies, marketing strategies and supply chain logistics, that will limit risk exposure, and take advantage of digital technologies to allow your organizations to not just survive the crisis, but to recognize opportunities to thrive in its aftermath.
![Business Continuity Management Programs](https://moodle.lydig.com/moodle/pluginfile.php/2011/course/overviewfiles/ehs_hsf_e21_sh_enus_img.jpg)
Business Continuity Management Programs
Whether it is a natural disaster that sweeps through a city, a virus that sweeps across the nation, or a computer virus that destroys vital electronic information, businesses need to be able to recover their services and operations as soon as possible if such a disaster does occur. A Business Continuity Program involves planning the recovery of operations when confronted with adverse events such as natural disasters, technological failures, human error, and terrorism. This course provides a basic understanding of the criteria for a comprehensive program that addresses business continuity in accordance with the National Fire Protection Association (NFPA) standard 1600, entitled Standard on Continuity, Emergency, and Crisis Management. The course was developed and reviewed with subject matter support provided by certified subject matter experts and industry professionals. Please note, the course materials and content were current with the laws and regulations at the time of the last expert review, however, they may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation with respect to compliance with legal statutes or requirements.
![Becoming A Successful Collaborator](https://moodle.lydig.com/moodle/pluginfile.php/2004/course/overviewfiles/bs_apd31_a01_enus_img.jpg)
Becoming A Successful Collaborator
When organizations are recruiting, one of the top skills they look for in a candidate is their ability to collaborate. Today's hiring managers know that collaboration leads to improved problem-solving, increased productivity and promotes interconnected team members who share expertise and learn from one another. Defining collaboration is tricky because it means different things across industries, departments and roles. In this course you'll learn about the meaning of collaboration, the concept of teaming in collaboration, and best practices for being a good team member and for being a successful collaborator. You'll examine conflict management styles to determine which one is yours, and the impact on your team.
![HIPAA Privacy Essentials](https://moodle.lydig.com/moodle/pluginfile.php/1956/course/overviewfiles/lchp_01_a01_lc_enus_img.jpg)
HIPAA Privacy Essentials
This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the Act. It examines the privacy provisions under HIPAA as they relate to protected health information (PHI). This course helps employees and business associates of covered entities recognize the key provisions of HIPAA, how their organizations are affected by HIPAA, and how the privacy rules impact them. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state.
![Ergonomics in the Workplace 2.0](https://moodle.lydig.com/moodle/pluginfile.php/1950/course/overviewfiles/ehs_hsf_c47_sh_enus_img.jpg)
Ergonomics in the Workplace 2.0
This course is designed to provide the basic information needed to recognize and report musculoskeletal disorder (MSD) signs, symptoms, and risk factors. It addresses the key components of an ergonomics program and provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to both office and industrial settings. The content in this course is designed to comply with the intent of the applicable regulatory requirements.The course was developed and reviewed with subject matter support provided by certified subject matter experts and industry professionals. Please note, the course materials and content were current with the laws and regulations at the time of the last expert review, however, they may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation with respect to compliance with legal statutes or requirements.
![Ergonomics in the Workplace](https://moodle.lydig.com/moodle/pluginfile.php/1799/course/overviewfiles/tablet-at-work.jpg)
Ergonomics in the Workplace
This course is designed to provide the basic information needed to recognize and report musculoskeletal disorder (MSD) signs, symptoms, and risk factors. It addresses the key components of an ergonomics program and provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to both office and industrial settings. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to define terms related to the study of ergonomics, recognize signs and symptoms associated with musculoskeletal disorders, identify risk factors associated with musculoskeletal disorders, and identify controls commonly used to reduce or eliminate musculoskeletal disorders in the workplace. The course was developed and reviewed with subject matter support provided by certified subject matter experts and industry professionals. Please note, the course materials and content were current with the laws and regulations at the time of the last expert review, however, they may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation with respect to compliance with legal statutes or requirements.
![Computer Ergonomics](https://moodle.lydig.com/moodle/pluginfile.php/93/course/overviewfiles/17022954836_717d533c84_z.jpg)
Computer Ergonomics
This course is designed to provide the basic information needed to recognize and report musculoskeletal disorder (MSD) signs, symptoms, and risk factors. It addresses the key components of an Ergonomics Program and also provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to employees and employers required to work in computer/data entry environments. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are to: define terms related to the study of ergonomics, recognize signs and symptoms of injury to the muscles and skeleton and the importance of early reporting, identify risk factors for injury to the muscles and skeleton, and specify controls and work practices to reduce and/or eliminate risk factors for injury to the muscles and skeleton. This course was developed and reviewed with subject matter support provided by EnSafe Inc., a global professional services company focusing on engineering, environment, health and safety, and information technology. Please note, the course materials and content were current with the laws and regulations at the time of the last expert review, however, they may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation with respect to compliance with legal statutes or requirements.